Effective Date: September 13, 2024
At Apples & Oranges Spa, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with us, whether in person, through our website, or other online platforms.
1. Information We Collect
Personal Information: We may collect personal information such as your name, contact details (email, phone number, address), date of birth, gender, and payment information when you book appointments, register for services, or purchase products.
Health Information: To provide personalized spa and wellness services, we may collect health-related information, such as your medical history, allergies, or conditions relevant to the services you receive.
Automatically Collected Information: When you visit our website or use our online services, we may automatically collect certain information, such as your IP address, browser type, device information, and browsing behavior.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To schedule appointments, provide requested services, manage your account, and process payments.
- Personalization: To tailor our services and recommendations to meet your individual needs and preferences.
- Communication: To communicate with you about your appointments, services, promotions, and spa updates.
- Improvement of Services: To analyze your feedback, conduct research, and enhance our offerings.
- Legal Compliance: To comply with applicable laws, regulations, or legal requests.
3. Sharing of Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party vendors that assist us in delivering services, such as payment processors, IT service providers, and marketing agencies. These parties are bound by confidentiality agreements.
- Legal Authorities: If required by law, regulation, or legal process, or to protect the rights, safety, and property of Apples & Oranges Spa, our clients, or others.
4. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Choices
You have certain rights concerning your personal information, including:
- Access and Update: You can request access to your personal information and update it if necessary.
- Opt-Out: You may opt-out of receiving promotional communications by following the unsubscribe instructions provided in emails or contacting us directly.
- Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
6. Use of Cookies
Our website uses cookies to enhance your browsing experience and improve our services. You can control cookie settings through your browser settings. For more details on how we use cookies, please refer to our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website, and significant changes will be communicated to you through appropriate channels. Your continued use of our services after any modifications signifies your acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Apples & Oranges Spa
Transcorp Hilton Hotel, M2 Floor, Abuja, Nigeria
Email: [email protected]
Phone: +234 812 429 4170
Thank you for trusting Apples & Oranges Spa with your personal information. We are committed to providing a safe, secure, and transparent experience for all our clients.
